Question 1

When is the Check-In and Check-Out time?

Accepted Answer

Our check-in time begins at 3:00 PM, allowing you to settle in and start enjoying our amenities right away. 
Check-out is at 11:00 AM, giving you plenty of time to have a leisurely morning before you depart.
 If you need any special arrangements or have specific requests, our friendly and accommodating staff will be happy to assist you. We look forward to welcoming you and ensuring your stay is memorable and comfortable!

Question 2

Is there a late Check-Out available?

Accepted Answer

Yes, we offer a late check-out option for our guests, subject to availability. 
If you require a late check-out, please inform the front desk as early as possible during your stay. 
Late check-out may incur additional fees, depending on the specific time of departure. 
For more details or to request a late check-out, feel free to contact our reception desk directly.

Question 3

Where can I park my car at the Virginia Family Resort?

Accepted Answer

Guests at Virginia Family Resort can enjoy the convenience of our on-site parking facilities at no extra charge. We offer ample parking spaces that are easily accessible and secure, located just steps away from the main entrance. For added peace of mind, our parking lot is well-lit and monitored 24/7. If you have any specific parking needs or require assistance, our friendly staff is always available to help ensure your vehicle is well taken care of during your stay with us.

Question 4

Can I rent a car at Virginia Family Resort?

Accepted Answer

Yes, you can conveniently rent a car directly at Virginia Family Resort. 
We have partnered with reputable car rental agencies to provide our guests with a seamless and hassle-free car rental experience.
 You can choose from a range of vehicles to suit your needs.

Question 5

Is there internet available in the hotel?

Accepted Answer

Yes, we provide complimentary high-speed Wi-Fi throughout the entire property. Whether staying in one of our well-appointed rooms, relaxing by the pool, or dining in our restaurant, you can stay connected easily. We understand the importance of reliable internet access for business and leisure, and our network is designed to ensure consistent and high-quality service for our guests. If you experience any issues with connectivity, our front desk is available 24/7 to assist you.

Question 6

What is the distance from Virginia Family Resort to the airport?

Accepted Answer

Virginia Family Resort is conveniently located approximately 19 kilometers from the island airport. This short distance ensures a quick and easy transfer, allowing you to start your vacation or business trip with minimal hassle. For added convenience, our resort offers shuttle services that can be arranged upon request to facilitate your journey to and from the airport. Whether you're arriving or departing, we aim to make your travel experience as smooth and pleasant as possible.

Question 7

How far is Virginia Family Resort from Rhodes City?

Accepted Answer

Virginia Family Resort is conveniently located approximately 6 kilometers from Rhodes City. This short distance allows our guests to easily visit the city’s historical sites, vibrant shopping districts, and renowned restaurants. Whether you’re looking to explore the medieval beauty of the Old Town, enjoy the lively atmosphere of Mandraki Harbor, or delve into the local culture, a quick 10-minute drive or a pleasant bus ride will get you there effortlessly. Our reception desk can also assist with transportation arrangements to ensure your travels are as smooth and enjoyable as possible.

Question 8

Can I store my luggage if I arrive before my check-in time or check out early?

Accepted Answer

Yes, at Virginia Family Resort, we understand that travel plans can sometimes result in early arrivals or late departures. To make your stay as convenient as possible, we offer luggage storage lockers. If you arrive before your check-in time, you can securely store your luggage with us while you enjoy our resort amenities or explore the local area. Similarly, if you need to check out early, we’re happy to store your luggage for the day, allowing you to make the most of your remaining time without the hassle of carrying your bags around.

Question 9

Is smoking allowed at the hotel?

Accepted Answer

Virginia Family Resort is committed to providing a clean, healthy, and comfortable environment for all guests. Therefore, smoking is strictly prohibited within all indoor areas of the hotel, including guest rooms, restaurants, and common spaces. We do, however, offer smoking areas located in outdoor spaces around the resort for the convenience of guests who smoke.

Question 10

Do you have a laundry service?

Accepted Answer

Yes, we offer a comprehensive laundry service for the convenience of our guests. We understand the need for clean clothing, especially during extended stays or after enjoying various activities around the resort. Our laundry service is available daily and includes options such as washing, drying, and ironing. Guests can simply drop off their laundry at the designated area in the reception or use the in-room laundry bags provided. Our professional team will ensure your clothes are laundered with the utmost care and returned to you promptly. To utilize this service, please contact our front desk for more details on pricing and turnaround times. We are committed to making your stay as comfortable and hassle-free as possible.

Question 11

Are there minibars in the rooms at Virginia Family Resort?

Accepted Answer

A: Yes, there are minibars available in the rooms at Virginia Family Resort. However, please note that the minibars are not pre-stocked. We fill the minibars upon request, and there is an extra charge for this service. For more details or to make a request, please contact our front desk.

Question 12

Does the Virginia Family Resort have a spa or fitness center?

Accepted Answer

Yes, the Virginia Family Resort offers both a fitness center and a spa to enhance your stay. Our fitness room is available free of charge to all guests, ensuring you can maintain your workout routine even while traveling. For those seeking relaxation and rejuvenation, our hotel also features a traditional Thai massage spa, providing a serene environment to unwind and recharge. Both amenities are designed to meet the diverse needs of our guests, whether you’re aiming for a vigorous workout or a soothing massage experience.

Question 13

Do all rooms at Virginia Family Resort have a safe deposit box?

Accepted Answer

Yes, at Virginia Family Resort, all our rooms are equipped with safety deposit boxes that are provided free of charge. We prioritize the security and peace of mind of our guests, ensuring that your valuable belongings are safely stored throughout your stay. This added convenience allows you to relax and fully enjoy the amenities and activities at our resort without any worries about your personal items.

Question 14

Can I bring my pet to Virginia Family Resort?

Accepted Answer

At Virginia Family Resort, we strive to offer a pleasant and comfortable experience for all our guests. To maintain the highest standards of cleanliness and comfort, we have implemented a no-pet policy. Unfortunately, this means that pets are not allowed within the hotel premises. We understand how important pets are to many of our guests and recommend searching for local pet boarding facilities during your stay. We appreciate your understanding and cooperation in helping us ensure a hygienic and pleasant environment for everyone.

Question 15

What is the distance from Virginia Family Resort to the beach?

Accepted Answer

The beach is conveniently located just 150 meters in front of Virginia Family Resort. This short and easy walk ensures that our guests can enjoy the sun, sand, and sea within minutes of leaving their rooms.

Question 16

Does the Virginia Family Resort offer baby cots for guests?

Accepted Answer

Yes, the Virginia Family Resort offers baby cots free of charge upon request. We understand the importance of ensuring a comfortable and convenient stay for families traveling with young children, and our baby cots are designed to provide a safe and cozy sleeping environment for your little ones. Simply let us know your requirement when making a reservation, and our team will be happy to accommodate your request.

Question 17

What are the hours of operation for the front desk at Virginia Family Resort?

Accepted Answer

At Virginia Family Resort, our front desk operates 24 hours a day, ensuring that our guests receive timely assistance at any hour. Whether you need to check in late, have questions about our amenities, or require any form of support during your stay, our dedicated team is always available to help.

Question 18

Is there animation in the hotel?

Accepted Answer

Yes, Virginia Family Resort offers a vibrant animation program designed to entertain guests of all ages. Our professional animation team organizes a wide variety of activities and events, from engaging children's games and creative workshops to dynamic evening shows and themed parties. Whether you're looking for daytime fun by the pool or evening entertainment for the whole family, our animation program ensures there is always something exciting happening at Virginia Family Resort. We aim to create memorable experiences for our guests, providing entertainment that enhances your stay and makes your vacation truly special.

Question 19

Is there a dress code in the restaurants at Virginia Family Resort?

Accepted Answer

While Virginia Family Resort does not have a specific dress code for our restaurants, we do require all guests to be appropriately dressed in accordance with hygiene and safety regulations. This means that swimwear, bare feet, and undershirts are not permitted. We encourage a casual but neat attire to ensure a pleasant dining experience for everyone. Thank you for your understanding and cooperation.

Question 20

Are there towels for the pool or the beach offered at Virginia Family Resort?

Accepted Answer

Yes, Virginia Family Resort offers pool and beach towels for our guests. To ensure availability and quality, we provide these towels for a small deposit. This service allows you to enjoy your time by the water without the hassle of bringing your own towels.

Question 21

Are there elevators in the accommodation buildings at Virginia Family Resort?

Accepted Answer

Yes, Virginia Family Resort is equipped with elevators in both the main building and the family buildings. This ensures convenient access for all guests, including families with strollers, and anyone carrying luggage. Our goal is to ensure your stay is comfortable and accessible, no matter which part of our resort you are staying in.

Question 22

Does Virginia Family Resort provide hairdryers in the rooms?

Accepted Answer

Yes, all our rooms at Virginia Family Resort are equipped with hairdryers for your convenience. We understand the importance of having essential amenities readily available to ensure a comfortable and hassle-free stay for our guests. Whether you're getting ready for a day of exploring or an evening out, you can rest assured that you won't need to pack your own hairdryer.

Question 23

Do you provide an iron in the rooms at Virginia Family Resort?

Accepted Answer

Due to safety reasons, we do not allow irons within the rooms at Virginia Family Resort. However, we understand the importance of having your clothes neatly pressed during your stay. Therefore, we offer a dedicated ironing service through our housekeeping department. You can simply request this service by contacting our front desk, and our team will ensure your garments are taken care of promptly and professionally. Additionally, there is a designated ironing area available for guests who prefer to iron their clothes. Please ask at reception for more details.

FREQUENTLY ASKED QUESTIONS (FAQ)

Everything You Need to Know!

When is the Check-In and Check-Out time?

Is there a late Check-Out available?

Where can I park my car at the Virginia Family Resort?

Can I rent a car at Virginia Family Resort?

Is there internet available in the hotel?

What is the distance from Virginia Family Resort to the airport?

How far is Virginia Family Resort from Rhodes City?

Can I store my luggage if I arrive before my check-in time or check out early?

Is smoking allowed at the hotel?

Do you have a laundry service?

Are there minibars in the rooms at Virginia Family Resort?

Does the Virginia Family Resort have a spa or fitness center?

Do all rooms at Virginia Family Resort have a safe deposit box?

Can I bring my pet to Virginia Family Resort?

What is the distance from Virginia Family Resort to the beach?

Does the Virginia Family Resort offer baby cots for guests?

What are the hours of operation for the front desk at Virginia Family Resort?

Is there animation in the hotel?

Is there a dress code in the restaurants at Virginia Family Resort?

Are there towels for the pool or the beach offered at Virginia Family Resort?

Are there elevators in the accommodation buildings at Virginia Family Resort?

Does Virginia Family Resort provide hairdryers in the rooms?

Do you provide an iron in the rooms at Virginia Family Resort?

​FREQUENTLY ASKED QUESTIONS (FAQ)

Everything You Need to Know!

When is the Check-In and Check-Out time?

Is there a late Check-Out available?

Where can I park my car at the Virginia Family Resort?

Can I rent a car at Virginia Family Resort?

Is there internet available in the hotel?

What is the distance from Virginia Family Resort to the airport?

How far is Virginia Family Resort from Rhodes City?

Can I store my luggage if I arrive before my check-in time or check out early?

Is smoking allowed at the hotel?

Do you have a laundry service?

Are there minibars in the rooms at Virginia Family Resort?

Does the Virginia Family Resort have a spa or fitness center?

Do all rooms at Virginia Family Resort have a safe deposit box?

Can I bring my pet to Virginia Family Resort?

What is the distance from Virginia Family Resort to the beach?

Does the Virginia Family Resort offer baby cots for guests?

What are the hours of operation for the front desk at Virginia Family Resort?

Is there animation in the hotel?

Is there a dress code in the restaurants at Virginia Family Resort?

Are there towels for the pool or the beach offered at Virginia Family Resort?

Are there elevators in the accommodation buildings at Virginia Family Resort?

Does Virginia Family Resort provide hairdryers in the rooms?

Do you provide an iron in the rooms at Virginia Family Resort?

FREQUENTLY ASKED QUESTIONS (FAQ)